The small print, kept simple.

Ordering and payment

Prices are in Malaysian ringgit (RM) and include the bracelet only; delivery is shown at checkout. Payment is taken securely by Stripe by card, FPX online banking, Apple Pay or Google Pay. We never see or store your card details.

Every piece is one of one. Your order is confirmed once payment goes through, and the piece is then marked sold. In the rare case two people pay for the same piece at the same moment, the later order is refunded in full.

Wrist sizes

Choose your wrist size when you add a piece to your bag. Measure just above the wrist bone and add 1 cm for a close fit or 2 cm for a looser one.

Need a different size after ordering? Message us before the piece ships. Some pieces can't be resized because of how they're designed, and making a piece larger may cost extra for the added beads. We'll always confirm with you first.

Natural stones

Our pieces are made with natural materials such as jade, amber, pearl and crystal. Because they formed in nature, they may show veins, colour variations, inclusions and fine crack lines. These are natural characteristics, not defects, and they don't affect the piece's value or wear. Colours can also look slightly different on different screens.

If perfectly uniform stones matter to you, please consider this before ordering, or message us for more photos.

Delivery

We pack and dispatch orders in 1–2 working days, then send you the tracking number.

• West MalaysiaRM8 · 2–4 working days
• Sabah, Sarawak & LabuanRM15 · 4–7 working days
• SingaporeRM25 · 5–9 working days

Delivery is free on orders of RM300 or more. Please choose the delivery area that matches your address at checkout. If it doesn't, we'll contact you before shipping.

Returns and problems

48-hour return window. You can return a piece for any reason within 48 hours of delivery, counted from the courier's delivery time. Message us within that window to arrange it.

Something wrong with your order? If a piece arrives damaged or isn't what you ordered, contact us as soon as you open it, within 48 hours of delivery, with your order number and photos. We strongly recommend filming the unboxing; it makes any courier claim much easier. Requests made after 48 hours can't be accepted for change-of-mind returns.

Condition of returns. Returned pieces must come back complete and undamaged, never unstrung or taken apart, with no signs of wear, and free of perfume or other odours. Pieces that have been unstrung or altered can't be returned or exchanged.

Refunds. Once we receive and check a return, we refund the item price to your original payment method. Return postage is paid by you, unless the piece arrived damaged or wrong.

None of this affects your rights under Malaysia's Consumer Protection Act 1999.

Fair use

To keep things fair for every customer, we may decline or limit orders in cases of repeated or unreasonable returns, returns outside the policy, false reviews or abusive messages.

Privacy

To deliver your order we collect your name, email, phone number and delivery address. These are collected by Stripe at checkout and shared with us and our courier only to process, deliver and support your order. Card details are handled by Stripe and never reach us.

We don't sell your details or send marketing without your consent. We keep order records as long as the law requires. You can ask to see, correct or delete your details at any time by contacting us, in line with Malaysia's Personal Data Protection Act 2010.

This site doesn't use advertising or tracking cookies. Your bag is saved only in your own browser.

Contact and seller details

WhatsApp

Stefan · 010-259 0689

Based in

Malaysia